A Brief Review of Hands-On Exercises and a Description of an Application Oriented Workshop for Introductory Quality Control Analysis
David Weltman, Laura Meade, and Patti Jordan
M.J. Neeley School of Business, USA
Volume 12: 2018, pp. 151-180; ABSTRACT
This teaching brief reviews a number of successful, published “hands-on” quality control workshops and describes a new workshop that covers the same statistical process control material but using an application (non-physical object) oriented approach. This approach can be incorporated into an on-line course or into a flipped classroom. The application was designed for business students who have had no previous training in quality processes. As with the “hands-on” workshops, our online activity involves students collecting data, graphing and interpreting it using X-bar and R-charts, and determining a process’s capability. Students widely preferred this interactive learning method to a traditional lecture, and learned concepts as indicated in a pre and posttest analysis.
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