Developing Cultural Intelligence Through Experiential Digital Global Engagement (EDGE) Exercises
Yang Xu
U.S. Coast Guard Academy, USA
Véronique Flambard
Lille Catholic University and LEM (UMR CNRS 9221), France
Volume 16: 2021, pp. 155-164; ABSTRACT
Cultural intelligence (CQ) enables an individual to function effectively in diverse cultural situations. Educational programs that enhance intercultural competencies can prepare students to succeed in the global workplace; however, cross-cultural training programs using traditional pedagogies have proven to be inadequate because they rarely help students to develop and practice the ability to process information during and after a culturally diverse experience. Conventional in-person education rarely relies on active interculturally collaborative projects in real time. Online course formats (including MOOCs) are essentially devoid of any form of social engagement. Neither of these models allows a meaningful opportunity to obtain intercultural competence. The Experiential Digital Global Engagement (EDGE) exercises described herein attempt to address this challenge by providing practical projects and learning scenarios organized around authentic interaction with peers and colleagues from a foreign country. These exercises are appropriate for various courses (e.g., Business Communications, Global Studies, Global Marketing, International Business, International Management) at both the undergraduate and the graduate level in a variety of delivery modes, including face-to-face, hybrid and fully remote.
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