Dealing with a Monopolistic Vendor
Aradhana Gandhi
Institute of Business Management, Symbiosis International (Deemed University), India
Vikas Gandhi
TechBean Systems Private Limited
Volume 16: 2021, pp. 255-260; ABSTRACT
Procurement teams play a key role in the acquisition of materials for a given project in an infrastructure company. Through regular negotiations and supplier relationship management initiatives, the procurement team strives to get the best possible deal for the company. But this power can shift from the buyer to the seller when dealing with a monopolistic vendor. The present case is based on a real-life situation where a company had to deal with an uncooperative vendor. The case offers deep insights into the nuances of dealing with such vendors and suggests how a company may protect itself while ensuring that the project does not get delayed. The study was conducted using qualitative methodology, more specific case study research. Interviews were conducted with the owner and employees of TechBean Systems Private Limited. The issue for the automation company, in dealing with a monopolistic vendor, are deliberated upon to understand the situation better, and practical solutions offered.
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