Enhancing and Fostering Cultural Intelligence: An Experiential Learning Approach in a University Setting
Jörg Hruby
Fundação Dom Cabral (FDC - Fundação Dom Cabral - Campus Aloysio Faria), Brazil
Umesh Mukhi
FGV EAESP, Sao Paulo, Brazil
Nils Schröter
RepairFix, Germany
Volume 15: 2020, pp. 89-122; ABSTRACT
During the past decade, the concept of Cultural Intelligence (CQ) has been a driver for developing practical leadership skills, and cross-cultural understanding has gained importance in research and practice. This is increasingly due to globalization, where organizations need individuals equipped with hard skills and soft skills whose mindsets enable them to understand and work with people with other worldviews. Universities and business schools have a crucial role in developing CQ, Global Mindset (GM), and critical thinking skills for prospective employees and employers. In an international university setting as a research context, this study applies the experiential learning process lens to CQ. A selected group of 85 foreign international business students reflect on their CQ competencies in a transformational learning process. The qualitative content analysis reveals the impact of experiential initiatives to develop CQ skills. The empirical findings have implications for educational institutions’ policymakers and contribute to further understanding CQ and GM training and development in educational settings.
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