Problems at Water Technologies – Accounting Information Systems
Hadeel Nassar
University of Sharjah, Sharjah, UAE
Volume 15: 2020, pp. 347-356; ABSTRACT
Clever Idea LLC is an accounting services firm established in Dubai by Omar Khaleel, in 2016. Omar has signed a Memorandum of Understanding (MOU) with Shahed Ahmed, who is running her own consulting services business as a free zone establishment (FZE). Water Technologies LLC (WT), is a manufacturing business established in SAIF ZONE in May of 2017 by Ahmed Al Khalid as a managing director partner. Ahmed contracted Clever Idea to setup and maintain WT’s books and records from day one. However, Alaa, an inexperienced bookkeeper assigned to Water Technologies LLC accounting services by Clever Idea, failed to satisfy Ahmed’s expectations about an accounting information system. Accordingly, Omar turned to Shahed to help him deal with this situation. Shahed needs to meet with both Ahmed and Alaa to understand the details and the reasons for the problems at Water Technologies LLC. The focus of this case is the Accounting Information Systems for SMEs. The case is designed to challenge students to understand the problems which can arise when there is an absence of an experienced bookkeeper, as well as how communication issues can lead to further complications with an SME.