The Development of Cultural Intelligence Through the Indonesia Immersion Program
Jane L. Menzies and Stephen R. Ogden-Barnes
Deakin University Geelong, Australia
Volume 11: 2016, pp. 5-30; ABSTRACT
This paper identifies which immersion program activities are most important in developing cross-cultural skills, and identifies the cultural intelligence (CQ) factors that Master of Business Administration (MBA) students gain by their participation in a cultural immersion program. Twenty students were surveyed, and it was found that the most important immersion program activities to develop cross-cultural skills were “visits to Indonesian companies” and “cultural activities”, as opposed to lectures by academics/industry guest speakers or working in cross-cultural teams. Motivational CQ was found to be highest scoring CQ factor, followed by behavioural, then metacognitive and finally cognitive CQ. Students may have developed less cognitive CQ competencies because they had less opportunity to learn about knowledge aspects of CQ and had more opportunity to put into practice their motivational and behavioural CQ through immersion program activities.
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