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Confluent Learning in Developing Change Management Capabilities
Mark Loon
University of Worcester, UK
Volume 9: 2016, pp. 83-104; ABSTRACT
Change management is a multi- and trans-disciplinary field that draws from a wide range of disciplines, but none more important than organisational behaviour. The field of organisational behaviour informs change management of the role of people-based factors that substantially augments the complexity of many change phenomena. The aim of this paper is to explore and highlight the role of confluent learning in supporting the development of change management capabilities. A bespoke pedagogy was developed to test this idea. To support the validity of the curriculum design a qualitative approach based on reflective inquiry was adopted. A confluent learning approach helped to stimulate affective states (e.g. appreciation and empathy) in complementing cognitive gains (e.g. critical thinking).
