A Farewell at Sea to Extra-Role Behaviors

Katelin Barron; Shih Yung Chou

Katelin Barron

The University of Texas Permian Basin, USA

Shih Yung Chou

Winston-Salem State University, USA

Volume 16: 2023, pp. 35-46; ABSTRACT

This case takes a glance into the luxurious world of yachting from the perspective of Captain Bernie. Captain Bernie is ecstatic to start the last season of his yachting career before his long overdue retirement. The crew joining Captain Bernie are a group of keen youngsters who have previously demonstrated their willingness and ability to go above and beyond to ensure a successful yachting season. However, as the first charter is underway, the Captain begins to encounter troublesome behavior displayed by each crew member. The Captain is taken aback by his observations, primarily because the observations are vastly different from his previous observations. At a loss as to how to proceed forward, the Captain strives to find viable adjustments to his captaincy behavior inorder to turn the season around positively.
Keywords: yachting crew, in-role. extra-role, leadership, employee engagement, gen z