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Walgreens Boots Alliance, Inc.: Retail Trade in Unregulated Dietary Supplements
Carson Ludwig, Kaitlyn Wallace, and James S. O’Rourke
University of Notre Dame, USA
Volume 14: 2021, pp. 27-40; ABSTRACT
In 2015, DNA tests in New York State showed that 79 percent of supplements selected at retail stores either did not contain key ingredients they promote or were contaminated with other materials. At Walgreens, only 18 percent of the supplements tested included the ingredient advertised. While Walgreens does claim on its website that these supplements are not FDA regulated, the company has not taken any further steps to warn consumers or protect themselves from potential litigation. With competitors taking steps to increase supplement safety and boost transparency to consumers about the steps they are taking, Walgreens has yet to follow their lead. It will soon have to decide what steps to take, and how to communicate these actions to critical stakeholders.
