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Whole Foods Market Inc.: Damage Control over Product Mislabeling and Overcharging (A)
Dylan Koehler, Stephanie Rearick, Dustin Schoedel, and James S. O’Rourke
University of Notre Dame, USA
Volume 10: 2017, pp. 39-54; ABSTRACT
On June 25, 2015, Whole Foods Market found itself embroiled in controversy when the New York Department of Consumer Affairs released a report alleging the company systematically overcharged on their packaged goods and inflated prices for the customer. This further damaged Whole Foods’ reputation as a “Whole Paycheck”, overpriced retailer that the company’s leadership must respond to.
